Customer Success Manager Salary in Richmond
2026 compensation data for Customer Success Manager positions in Richmond, VA. Ranges from $55,000 (entry-level) to $162,000 (senior). Median: $95,000.
Median (Mid)
$95,000
$45.67/hr
vs National
-2%
US: $97,000
COL Index
100
vs US avg = 100
Senior Max
$162,000
Top of band
Salary Ranges by Experience Level
Detailed Compensation Breakdown
| Level | Annual Min | Annual Median | Annual Max | Hourly (Median) |
|---|---|---|---|---|
| Entry-Level (0–2 yrs) | $55,000 | $67,000 | $81,000 | $32.21/hr |
| Mid-Level (3–5 yrs) | $78,000 | $95,000 | $114,000 | $45.67/hr |
| Senior (6+ yrs) | $109,000 | $133,000 | $162,000 | $63.94/hr |
What Your Salary Is Really Worth in Richmond
A mid-level customer success manager earning $95,000 in Richmond has the same buying power as $95,000 in an average US city, after adjusting for the local cost of living (COL index 100).
Cost of living comparisons use a base of 100 (US national average). Higher index = higher housing, transport, and consumer prices.
About Customer Success Manager Salaries in Richmond
The median customer success manager salary in Richmond, VA is $95,000 for mid-level professionals, which is 2% below the national median. With a cost of living index of 100 (national average = 100), Richmond offers an affordable cost of living, making these salaries stretch further.
Entry-level customer success managers in Richmond can expect to earn between $55,000 and $81,000 (about $32.21/hour), while senior professionals with 6+ years of experience earn up to $162,000 ($162K annually, or about $77.88/hour).
These figures represent base salary only and do not include bonuses, equity, or benefits, which can add 20–50% to total compensation — especially at technology companies and in competitive markets like Richmond.
Frequently Asked Questions: Customer Success Manager Salary in Richmond
What is the average Customer Success Manager salary in Richmond?+
The average Customer Success Manager salary in Richmond is $95,000 for a mid-level professional (3–5 years of experience). Entry-level pay starts around $67,000 and senior-level pay reaches $133,000.
How much does an entry-level customer success manager make in Richmond?+
Entry-level customer success managers in Richmond earn between $55,000 and $81,000, with a median of $67,000 per year (about $32.21/hour).
What is the hourly rate for a Customer Success Manager in Richmond?+
Based on a 2,080-hour work year, a Customer Success Manager in Richmond earns roughly $32.21/hour at entry-level, $45.67/hour at mid-level, and $63.94/hour at senior-level.
Is the Customer Success Manager salary in Richmond higher than the US average?+
Customer Success Manager salaries in Richmond are about 2% below the US national median. The lower cost of living often makes take-home buying power competitive.
Does this include bonuses or equity?+
No — these figures are base salary only. Total compensation (base + bonus + equity + benefits) is typically 20–50% higher, and can be 2–3x at top technology and finance employers.
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