Customer Success Manager Salary in Chicago
2026 compensation data for Customer Success Manager positions in Chicago, IL. Ranges from $61,000 (entry-level) to $179,000 (senior). Median: $105,000.
Median (Mid)
$105,000
$50.48/hr
vs National
-2%
US: $107,000
COL Index
115
vs US avg = 100
Senior Max
$179,000
Top of band
Salary Ranges by Experience Level
Detailed Compensation Breakdown
| Level | Annual Min | Annual Median | Annual Max | Hourly (Median) |
|---|---|---|---|---|
| Entry-Level (0–2 yrs) | $61,000 | $74,000 | $89,000 | $35.58/hr |
| Mid-Level (3–5 yrs) | $86,000 | $105,000 | $126,000 | $50.48/hr |
| Senior (6+ yrs) | $121,000 | $147,000 | $179,000 | $70.67/hr |
What Your Salary Is Really Worth in Chicago
A mid-level customer success manager earning $105,000 in Chicago has the same buying power as $91,000 in an average US city, after adjusting for the local cost of living (COL index 115).
Cost of living comparisons use a base of 100 (US national average). Higher index = higher housing, transport, and consumer prices.
About Customer Success Manager Salaries in Chicago
The median customer success manager salary in Chicago, IL is $105,000 for mid-level professionals, which is 2% below the national median. With a cost of living index of 115 (national average = 100), Chicago offers a moderate cost of living with competitive salaries.
Entry-level customer success managers in Chicago can expect to earn between $61,000 and $89,000 (about $35.58/hour), while senior professionals with 6+ years of experience earn up to $179,000 ($179K annually, or about $86.06/hour).
These figures represent base salary only and do not include bonuses, equity, or benefits, which can add 20–50% to total compensation — especially at technology companies and in competitive markets like Chicago.
Frequently Asked Questions: Customer Success Manager Salary in Chicago
What is the average Customer Success Manager salary in Chicago?+
The average Customer Success Manager salary in Chicago is $105,000 for a mid-level professional (3–5 years of experience). Entry-level pay starts around $74,000 and senior-level pay reaches $147,000.
How much does an entry-level customer success manager make in Chicago?+
Entry-level customer success managers in Chicago earn between $61,000 and $89,000, with a median of $74,000 per year (about $35.58/hour).
What is the hourly rate for a Customer Success Manager in Chicago?+
Based on a 2,080-hour work year, a Customer Success Manager in Chicago earns roughly $35.58/hour at entry-level, $50.48/hour at mid-level, and $70.67/hour at senior-level.
Is the Customer Success Manager salary in Chicago higher than the US average?+
Customer Success Manager salaries in Chicago are about 2% below the US national median. The lower cost of living often makes take-home buying power competitive.
Does this include bonuses or equity?+
No — these figures are base salary only. Total compensation (base + bonus + equity + benefits) is typically 20–50% higher, and can be 2–3x at top technology and finance employers.
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