Customer Success Manager Salary in Cleveland
2026 compensation data for Customer Success Manager positions in Cleveland, OH. Ranges from $52,000 (entry-level) to $153,000 (senior). Median: $90,000.
Median (Mid)
$90,000
$43.27/hr
vs National
-2%
US: $92,000
COL Index
92
vs US avg = 100
Senior Max
$153,000
Top of band
Salary Ranges by Experience Level
Detailed Compensation Breakdown
| Level | Annual Min | Annual Median | Annual Max | Hourly (Median) |
|---|---|---|---|---|
| Entry-Level (0–2 yrs) | $52,000 | $63,000 | $77,000 | $30.29/hr |
| Mid-Level (3–5 yrs) | $74,000 | $90,000 | $108,000 | $43.27/hr |
| Senior (6+ yrs) | $104,000 | $126,000 | $153,000 | $60.58/hr |
What Your Salary Is Really Worth in Cleveland
A mid-level customer success manager earning $90,000 in Cleveland has the same buying power as $98,000 in an average US city, after adjusting for the local cost of living (COL index 92).
Cost of living comparisons use a base of 100 (US national average). Higher index = higher housing, transport, and consumer prices.
About Customer Success Manager Salaries in Cleveland
The median customer success manager salary in Cleveland, OH is $90,000 for mid-level professionals, which is 2% below the national median. With a cost of living index of 92 (national average = 100), Cleveland offers an affordable cost of living, making these salaries stretch further.
Entry-level customer success managers in Cleveland can expect to earn between $52,000 and $77,000 (about $30.29/hour), while senior professionals with 6+ years of experience earn up to $153,000 ($153K annually, or about $73.56/hour).
These figures represent base salary only and do not include bonuses, equity, or benefits, which can add 20–50% to total compensation — especially at technology companies and in competitive markets like Cleveland.
Frequently Asked Questions: Customer Success Manager Salary in Cleveland
What is the average Customer Success Manager salary in Cleveland?+
The average Customer Success Manager salary in Cleveland is $90,000 for a mid-level professional (3–5 years of experience). Entry-level pay starts around $63,000 and senior-level pay reaches $126,000.
How much does an entry-level customer success manager make in Cleveland?+
Entry-level customer success managers in Cleveland earn between $52,000 and $77,000, with a median of $63,000 per year (about $30.29/hour).
What is the hourly rate for a Customer Success Manager in Cleveland?+
Based on a 2,080-hour work year, a Customer Success Manager in Cleveland earns roughly $30.29/hour at entry-level, $43.27/hour at mid-level, and $60.58/hour at senior-level.
Is the Customer Success Manager salary in Cleveland higher than the US average?+
Customer Success Manager salaries in Cleveland are about 2% below the US national median. The lower cost of living often makes take-home buying power competitive.
Does this include bonuses or equity?+
No — these figures are base salary only. Total compensation (base + bonus + equity + benefits) is typically 20–50% higher, and can be 2–3x at top technology and finance employers.
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