Customer Success Manager Salary in Baltimore
2026 compensation data for Customer Success Manager positions in Baltimore, MD. Ranges from $58,000 (entry-level) to $170,000 (senior). Median: $100,000.
Median (Mid)
$100,000
$48.08/hr
vs National
-2%
US: $102,000
COL Index
108
vs US avg = 100
Senior Max
$170,000
Top of band
Salary Ranges by Experience Level
Detailed Compensation Breakdown
| Level | Annual Min | Annual Median | Annual Max | Hourly (Median) |
|---|---|---|---|---|
| Entry-Level (0–2 yrs) | $58,000 | $70,000 | $85,000 | $33.65/hr |
| Mid-Level (3–5 yrs) | $82,000 | $100,000 | $120,000 | $48.08/hr |
| Senior (6+ yrs) | $115,000 | $140,000 | $170,000 | $67.31/hr |
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A mid-level customer success manager earning $100,000 in Baltimore has the same buying power as $93,000 in an average US city, after adjusting for the local cost of living (COL index 108).
Cost of living comparisons use a base of 100 (US national average). Higher index = higher housing, transport, and consumer prices.
About Customer Success Manager Salaries in Baltimore
Drive customer outcomes, expansion, and retention across the book of business. This page covers customer success manager compensation specifically in Baltimore, MD.
The median customer success manager salary in Baltimore, MD is $100,000 for mid-level professionals, which is 2% below the national median. With a cost of living index of 108 (national average = 100), Baltimore offers a moderate cost of living with competitive salaries.
Entry-level customer success managers in Baltimore can expect to earn between $58,000 and $85,000 (about $33.65/hour), while senior professionals with 6+ years of experience earn up to $170,000 ($170K annually, or about $81.73/hour).
These figures represent base salary only and do not include bonuses, equity, or benefits, which can add 20–50% to total compensation — especially at technology companies and in competitive markets like Baltimore.
Frequently Asked Questions: Customer Success Manager Salary in Baltimore
What is the average Customer Success Manager salary in Baltimore?+
The average Customer Success Manager salary in Baltimore is $100,000 for a mid-level professional (3–5 years of experience). Entry-level pay starts around $70,000 and senior-level pay reaches $140,000.
How much does an entry-level customer success manager make in Baltimore?+
Entry-level customer success managers in Baltimore earn between $58,000 and $85,000, with a median of $70,000 per year (about $33.65/hour).
What is the hourly rate for a Customer Success Manager in Baltimore?+
Based on a 2,080-hour work year, a Customer Success Manager in Baltimore earns roughly $33.65/hour at entry-level, $48.08/hour at mid-level, and $67.31/hour at senior-level.
Is the Customer Success Manager salary in Baltimore higher than the US average?+
Customer Success Manager salaries in Baltimore are about 2% below the US national median. The lower cost of living often makes take-home buying power competitive.
Does this include bonuses or equity?+
No — these figures are base salary only. Total compensation (base + bonus + equity + benefits) is typically 20–50% higher, and can be 2–3x at top technology and finance employers.
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